Green Innovations

Developing renewable and clean technology companies in New York

Thursday, June 24, 2010

National Grid creates Transactions Delivery Center -- Investment coincides with filling 450 positions in Syracuse

National Grid VP Susan Crossett and Steve Lucas, National Grid Executive Director of Finance and Shared Services

National Grid yesterday launched a new center for key transactions-related services in downtown Syracuse, coinciding with the company’s filling of 450 positions during the last 18 months in the Syracuse area. To accommodate additional employees, National Grid is refurbishing the interior of its downtown Syracuse campus, ultimately expanding the possible capacity to 2,100 occupants, up from 1,500.

“National Grid is committed to the Syracuse community and the economic vitality of Upstate New York,” said Steve Lucas, National Grid Executive Director of Finance and Shared Services. “We reviewed several location options for our Transactions Delivery Center across our U.S. market area, and elected to expand in Syracuse because of our strong ties to the local community, the area’s high-quality work force, low costs of working and living, strong educational presence and its reputation as a developing hub for new ‘clean energy’ technologies.”

National Grid continues to rank as one of Syracuse’s largest employers, and is a leader in terms of total payroll and capital investment in the regional economy.

During the last 18 months, National Grid has hired nearly 450 individuals to work in its downtown Syracuse facility. More than 100 of these jobs have been management and union positions related to the Transactions Delivery Center, with the remaining balance belonging to engineering, field management, and customer contact center communications.  National Grid expects to have as many as 500 employees in the Transactions Delivery Center in the next few years. For current job listings, interested individuals can visit

In addition, National Grid is taking action to address the challenge of workforce development with its innovative and comprehensive “Engineering Our Future” initiative to inspire youth and attract and develop utility workers. National Grid already has invested more than $3 million in this program to target students of all ages and backgrounds to encourage them to study science, technology, engineering and math, collectively known as “STEM.”

For more information about employment at National Grid, visit the Careers section of

 Source:  National Grid